How do I earn points?
When you create an account with Company, you are automatically enrolled in our rewards program! $1 spent on eligible items yields 1 point, these points can be redeemed for Bucks which can be used towards purchases on site. When you check out, your point balance will be displayed. At this point you can choose to apply your points or save it for later
How do I know if the item is eligible to earn points?
Eligible items will have this logo on the product page next to the price!
How do I redeem points for Bucks?
At checkout, you will see a “Redeem Rewards” which shows your balance as well as a drop down menu to select how many points you would like to apply towards your order. You can choose to redeem those points at checkout or you may save them for a later purchase!
How can I check my balance?
When logged in to your account, your point balance can be found under “Rewards” within the " Account" section, as well as at check-out!
I placed an order but didn’t have an account at the time. Can you add those points to my account?
Unfortunately, we can’t retroactively add points to your account for previous orders. You must be logged into your account to accrue and redeem points.
Can you add points to my account if I place a phone or email order?
Points can only be earned when you place an order online while logged into your account.
Why did I earn less points than my order value?
Points can only be accrued on certain products, while optional & required fees such as Route shipping insurance, Extend accident insurance, Shipping and Tax will not earn any points.
Do rewards ever expire?
Points expire after 12 months of no activity on the account so make sure to use it while it lasts!
What if I return my order?
If you return a product on which you’ve earned points, you will lose those points when we process the return. If you earned those points and it is not already spent, those points will be automatically removed from your account. If you have spent those points, we will credit you back the value of the return less the Bucks.
Are there any restrictions?
There are just a few! Points are non-transferable between accounts and cannot be used to purchase gift certificates. Bucks can only be redeemed in increments of 100 points. Points may only be earned on products priced at full retail or on sale for 10.99% and lower. In other words, sale items 11%+ are not eligible to earn points. Phone and email orders will not accrue any points. The program is subject to change without notice.
Is this program available to international customers?
Yes! Rewards are available to all customers, domestic and international!
Terms and Conditions
The Rewards program is subject to modification, cancellation, or limitation at the discretion of Company Inc., with or without notice. Company, Inc. has the right to change, limit, modify or cancel the rewards program at any time, with or without notice, even though such changes may affect the value of accumulated points, or the ability to redeem rewards.